Autodesk Security Updates May Be Required for Cloud Access

[fa icon="calendar'] August 01, 2019 / by Autodesk posted in AEC, Four Minute Friday

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Autodesk will be updating their older cloud-based services to utilize some newer security features now offered. Those services will be updated on August 3rd, 2019. For reference, we have included the letter that Autodesk has sent out to users that still have access to the older cloud-based services. If you are using versions of 2018 Autodesk software or earlier you will likely not have access to the cloud data after August 3rd if you do not upgrade your software. The link included with the email will direct you to the web page the describes the issue and has links to updates for Autodesk software and the relevant versions.

IMPORTANT: this update applies to SINGLE USER SUBSCRIBERS. Users with perpetual or multi-user network license are not affected

If you have received this letter, it is a legitimate letter from Autodesk and is required if you intend to continue access your projects with older software.

 

Hello—

Last month, we tried to contact you because our records show you have a version of Autodesk software that may be vulnerable to data exchange compromise. Certain older versions of Autodesk software on Windows, Mac, and Linux operating systems are using Transport Layer Security (TLS) 1.0/1.1 protocols; most versions 2018-2020 are not affected. For customers using Revit cloud-connected features, Revit Cloud Worksharing, and Cloud Models for Revit, additional updates may be necessary.*

We have heard concerns about how long it would take to make the necessary system updates.

After careful consideration, we have revised the date for the TLS 1.0/1.1 deprecation to August 3, 2019, to ensure our customers have the time required to successfully adopt the patches without disrupting their work.

To ensure your security and connectivity, you’ll find patches for most affected products on the Autodesk Knowledge Network. If you’re using a software version listed, we urge you to address the issue by August 3, 2019 so you don’t lose software access or connectivity; if applied after August 3, the available patches should still resolve the issue.

Although the updates are not required until August 3, we highly recommend installing them as soon as possible.

At Autodesk, we are fully committed to your security and success.

 

Sincerely,

Autodesk Customer Service

 

* Additional updates: Revit Cloud Worksharing is the in-Revit part of BIM 360 Design and includes operations like initiate collaboration, model open, sync with central. It is accessible Revit 2015 and later versions.

  • All Revit versions on maintenance or subscription must be updated to the latest point release to continue to use Revit Cloud Worksharing.
  • You must also apply a Personal Accelerator (PAC) security fix once for any version of Revit. The PAC is used by Revit Cloud Worksharing to accelerate open and sync operations. It is installed once per machine and works with all versions of Revit.
  • For Revit Cloud Worksharing with Revit 2015 or 2016, you must also apply the latest Autodesk Licensing Manager Hotfixes included with the patches for Revit products.

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