ZOOM is now a part of BIM360 Meetings, check out this workflow hack for when MS TEAMS is your preferred option! 

Matthew Keck, Technical Solutions Consultant, AEC

Have no fear!!! We have been hearing this happen quite frequently lately and so we did some digging. Turns out, this common panic felt moment has been occurring due to Autodesk's building improvements to your user management account.

1.) Autodesk has been working to roll old contracts from the classic user management to a new user management format. In order to do that they have had to essentially "restart" a contract at a new date in order to force your account to roll into the new user management style. When this happens the license manager, which has not yet been prompted to begin looking in the new space for users, suddenly thinks there is no user assigned to the seats of BIM360 design or more accurately that the seats have been removed. This happens even though there seems to be a seat assigned due to a check in the box next to the users name. The most common solution is to simply un-check the box, and "re-assign" or re-check the seat back to the user. Its like when a young child zones into the TV for so long that it doesn't realize the TV has been turned off, and you have to clap your hands in their face to break the trance and turn their attention to the new environment!

In some instances, we have found you may need to preform a re-boot as well.

2.) Some other problems that we have found are:

-Verify the proper permission has been assigned by the project manager. If you are in a Design Collaboration environment the PM will need to add you to your team space, and for Live Model linking you will need the View, Download, Upload and Edit permission.

-Verify no-one else has signed in to your copy of Revit (yes, we have seen interoffice Revit Thieves!)

and finally call your friendly neighborhood TSC over at TPM! 888-313-1688

Feel free browse the Autodesk network for more information and solutions surrounding the Autodesk Account Mangement.

https://knowledge.autodesk.com/customer-service/account-management/users-software/user-management

Matthew Keck, Technical Solutions Consultant, AEC

In this week's tech video, TPM Technical Solutions Consultant, Matthew Keck, discusses sheet sets and printing sheet sets to PDF in Autodesk's BIM 360.

Matthew Keck, Technical Solutions Consultant, AEC

In this week's tech video, TPM's Technical Solutions Consultant, Matthew Keck, discusses security protocols and folder control in Autodesk's BIM 360.

Matthew Keck, Technical Solutions Specialist, AEC

In this webinar, we will be discussing the completely overhauled Next Generation BIM 360 and the Powerful Project management workflows built on the Foundation of BIM360’s Document Management, Platform.

Some of the topics discussed in this webinar will include: 

• The need for intuitive construction software
• How BIM360 Build satisfies that need
• Why BIM360 may be the solution you are looking for

Matthew Keck, TPM Technical Solutions Consultant

In this webinar, we will be discussing the new BIM360 overhaul and some of the functionality inherited with the integration of all the BIM 360 products in a unified environment. Many existing subscribers and some new ones are unaware of the powerful collaborative tools available within their existing BIM 360 Subscriptions.